When you book a consultation and payment is successfull, that appointment is immediately confirmed. An account is created for you automatically, using the email and password entered at checkout. A confirmation of your appointment is also sent to that email. Please check your spam box if you do not receive it within 30 minutes. Contact Us or your therapist directly if you need help Aprroximately 5/15 minutes before the consultation your practitioner will contact you with a password, enabling you to access a private link.